Privacy Policy Overview
Your privacy is our priority. We protect your data at all times.
Data Handling and Transparency
The privacy of our users at nexorivaliq.sbs is handled with professionalism and respect. This policy describes what information we collect, how it is used, and the ways we keep your data secure.
We operate in accordance with South African laws, including POPIA, and the GDPR for international visitors, ensuring a secure digital environment for all users.
Information We Collect
We gather personal data only as needed for platform functionality, service improvement, and legal compliance.
Directly Provided Information
- • Name and surname required for account setup
- • Email address to send notifications or support
- • Username and password you create for your account
- • Phone number for communications, if provided
- • Content submitted through forms or surveys
Automated Data Collection
- • Device information, including type and browser
- • Technical identifiers such as IP address and cookies
- • Usage statistics and platform interaction logs
- • Session data for security, analytics, and improvement
- • Location information as permitted by browser settings
Use of Collected Data
Collected data enables smooth operation, user support, analytics, and service enhancements.
- • Create and manage your account securely
- • Respond to support queries and contact requests
- • Analyse usage to continually improve services
- • Send important notifications to users
- • Assist with compliance, fraud prevention, or investigations
- • Customise dashboards and platform features
- • Provide updates on changes to services or terms
Our Commitment: We keep your data confidential and take active steps to maintain security, regularly updating our practices.
Sharing Your Data
We do not sell or rent your information. Data is shared only with essential service providers and for legal compliance.
Trusted Service Providers
Third parties are engaged solely for hosting, analytics, or support tasks and are bound by confidentiality agreements.
Regulatory Disclosures
Information may be disclosed only to comply with valid legal processes.
Aggregated Statistics
Non-identifiable data may be analysed to improve services.
Your Data Rights
Users have rights to view, update, delete, restrict, and object to processing of their data under applicable law.
- • Request access to stored personal data
- • Correct inaccuracies in your information
- • Request removal of your data when justified
- • Obtain a machine-readable copy of your data
- • Object to processing of your data
- • Restrict certain uses of your information
For all requests related to your data rights, please contact us via the platform’s official communication channels.
Data Security Standards
We use advanced encryption, access restrictions, and monitoring to safeguard your information.
Technical Measures
- • SSL encryption for all web traffic and storage
- • Limited access credentials for backend systems
- • Continuous security audits and vulnerability checks
- • Systems monitoring for suspicious activity
Organizational Practices
- • Mandatory employee privacy training
- • Periodic review of data handling processes
- • Clear protocols for security incidents
- • Strict access control policies
Data Storage Duration
Your information is stored only as long as required by law and necessary business purposes.
- • Account information retained for active use
- • Usage data kept for analytics purposes
- • Support records saved only as needed
- • Transactional data retained for compliance
- • Preference data stored for opt-in messaging
Data will be deleted when no longer necessary or on verified user request.
Cross-Border Transfers
If data leaves South Africa, we implement safeguards to ensure legal and safe processing.
- • Standard contractual clauses where required
- • Provider participation in recognized frameworks
- • Encryption during transfer and storage
- • Impact assessments for ongoing compliance
Cookies & Tracking Tools
Cookies help us improve your user experience and aggregate non-identifiable statistics on platform usage.
Types of Cookies We Use
- • Required for site operation and basic functions
- • Used for measuring effectiveness and bugs
- • Support dashboard and alert customisation
- • Enable advanced platform features if needed
You can adjust cookie settings in your browser at any time.
Policy Updates & Notifications
We may revise this policy as needed. Major changes will be communicated promptly to users.
- • Changes highlighted on our site
- • Email notice to subscribed users
- • Platform alerts about relevant updates
- • Archived versions available on request
Continued use signifies acceptance of changes.
Contact The Privacy Team
Reach us with privacy concerns, rights requests, or questions about security measures.
Nexorivaliq
Co-working Space, 163 Bree Street, Cape Town 8001 South Africa
Phone: +27349696964
Email: content@nexorivaliq.sbs
Policy last updated December 21, 2025
Effective from December 21, 2025